English · iOS and web · 1.0.26 · build 81
Platform-status correction — October 19, 2026. The official Google Play listing now has October 19 release notes describing redesigned screens, record review, grouped employee bills and guided setup, with improved passkey sign-in and clearer profile-verification recovery options and Verify & open BBM/manual-code verification. Android's internal build number and full feature parity have not been independently verified. iOS 1.0.26 and web build 81 remain confirmed.
The workflow below covers confirmed iOS 1.0.26 and web build 81. Platform behavior and available sign-in methods can differ; use the instructions shown in your edition.
Check the details supplied by your sign-in provider
When signing in with Apple or Google, you can use the name and email supplied by the provider. BBM also lets you enter different first and last names. Review the details presented in the flow before continuing rather than assuming every provider returns the same information.
Distinguish optional profile prompts from verification
Missing optional profile details can be added after sign-in, or the prompt can be closed so you can continue. Dismissing that optional prompt is not the same as completing an identity-verification step. Follow any verification instruction shown separately by the app.
Use the verification option shown in the message
Newly requested Verify & open BBM emails support the web/browser handoff, and a manual-code alternative remains available. Follow the displayed flow and use the manual code if that is the appropriate option for your session. This release note does not promise that an old verification message remains valid or that all platforms have received build 81.
Recover from an unsuccessful profile check
The update provides Back to sign in or Sign out when profile verification fails, alongside passkey-session compatibility and clearer biometric handling. Use the recovery choice shown on screen. These changes are not a guarantee that every device supports every biometric or passkey method.
Search Help, then use the official support route
The Help center is searchable. If the answer does not resolve your issue, use the official BBM support page. Do not send a password or verification code; the support page explicitly asks users not to share them. Describe the step that failed and the platform you used without exposing private financial records.